Category Archives: Customer Care

HDFC Bank Customer Care Number 1800 202 6161

HDFC Bank offers a toll-free customer support number for its customers help related to HDFC Bank products and services. You can dial HDFC Bank customer care number for any type of help related to Phone Banking services from anywhere in India, from the registered mobile number in HDFC Bank. With the help of the HDFC Bank customer care service, we can easily get the information or solve your query of the following services.

HDFC Bank Balance Enquiry | HDFC Bank Account Mini Statement | Blocking of HDFC ATM Card | Credit Cards |  General queries of mobile banking | Information about ATM and Branch locations |

HDFC Bank Customer Care Number for the Above Service Enquiry

HDFC Bank customers can call on the toll number 1800 202 6161 / 1860 267 6161 for any help related to HDFC Bank Accounts, Credit Cards, Loans, or Demat Account services.

Customers travelling abroad can call on +9122 61606160


​​​​​​​Banking : Banking services are combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24×7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.

Loan Services: Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.

Demat and Loan Against Securities Account Services: Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)

Mutual Fund or Investment Services Account related Services: Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday. (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holiday).

Mutual Fund Queries

For queries related to Mutual funds, call on the below number 1800 267 1006


​​​​​​​For reporting a complaint without validating yourself, please call on Toll Free number 1800 258 3838 (only for India).

Grievance Redressal Officer

If the resolution provided at Step 1 does not meet your expectation, you can approach HDFC Grievance Redressal Officer through any of our access channels mentioned below. Please share the previous complaint number while accessing these channels

For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai – 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041.


Unresolved Complaints/Grievances

​​​​​​​SEBI has provided a link for Demat customers in case of any complaints/grievances. Click here

Filing complaints on SEBI Complaint Redress System (SCORES) – Easy & quick

NRI Phone Banking Numbers

Existing account holder queries (24×7)
USA* 855-999-6061
Canada* 855-999-6061
Singapore* 800-101-2850
Kenya* 0-800-721-740
Other Countries* 91-2267606161

* Kenya – For fixed networks, tollfree number is accessible from Safaricom & Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel & Orange

* All other countries – Local charges may apply. Kindly check with your service provider

NRI Account Opening assistance (Toll Free)
USA* 855-207-8106
Canada* 855-846-3731
UK* 800-756-2993
Singapore* 800-101-2798
Other Countries Click here to receive a call

Please Note : These numbers are only available between 9 PM to 5 AM IST. In case of any other banking related assistance click here.

Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank, which you should use. Please do not use any others since these may put you at risk of fraud.