Central Bank of India is a government-owned oldest and largest commercial bank in India that offers various financial services such as saving & current accounts, deposits, loans, mortgages, investment funds, credit and debit card, and others. If you’re using any service of the Central bank of India and feel the need for help related to any services then customers can use the below-given number for the various services.
Central Bank of India Customer Care Number for the Above Service Enquiry
Customers can call on Central Bank of India Phone Banking number which is accessible 24 hours a day, 7 days a week to attend to your queries. Just dial 1800 22 1911 toll-free number for customer service-related queries from anywhere in India.
“For Failed/Dispute Transaction” → Nodal Officer Mr. Parful Sawant – 022-49197318
“For Insurance Coverage on Debit card” → Nodal Officer Mr. Shailendra Sinha – 022-22693792
ATM Issues
| Type of assistance | Contact Number | Mail ids for communication |
|---|---|---|
| Card Hotlisting / Card not working |
1800 22 1911 | [email protected] |
| Card not working for online registration / transaction. | STD Code – 022 49197320 | [email protected] [email protected] |
| For failed transaction in ATM/POS/Online & Account debited requiring reversal | STD Code – 022 49197313 /15 | [email protected] |
| Departmental telephonic contacts during Office hours only . Otherwise, you may please contact at general 24×7 toll free no. 1800 22 1911 |
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| For Debit Card HOTLISING by sending SMS from registered mobile: | ||
| Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows: 1. LOST : For blocking all cards linked to mobile 2. LOST <space> card no. :For blocking specific card no. 3. LOST<space>Account no. :For blocking card in specific account |
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| Click Here to download Template/ Form for lodging complaints related to ATM transaction. | ||
Internet Banking Issues
| Email Address | Phone Number |
|---|---|
| For Internet Banking technical issues | [email protected] |
| Bharat Bill Pay Transactions | [email protected] |
| Other Merchant Transactions | [email protected] |
| IMPS Transactions | [email protected] |
Mobile Banking Issues
| Email Address | Phone Number |
|---|---|
| For Internet Banking technical issues | [email protected] |
| Bharat Bill Pay Transactions | [email protected] |
| Other Merchant Transactions | [email protected] |
| IMPS Transactions | [email protected] |
UPI and BHIM app help
| Info | Phone No. | Email No. |
|---|---|---|
| For technical issues | 1800 22 1911 | [email protected] |
| For Reversal/failed transactions | 022-61648613 | [email protected] |
NEFT Handling Team
| Name | Designation | Contact No. |
|---|---|---|
| Arun Sharma | Sr Manager, Incharge Neft Cell |
022-22637966, 022-22637967 |
| Sunit Srivastava | Asst. Manager | 022-22637966, 022-22637967 |
Public Complaints
| The Complaint, if any with the Bank, may be taken up with the following officer : | |
| Name | Shri Phool Singh AGM OPR CO |
| Designation | Asst.General Manager (Customer Service and Complaints) |
| Address | Central Bank of India, Operations Department, Central Bank Building, 2nd floor M.G. Road, Hutatma Chowk, Fort, Mumbai 400 023 |
| Telephone | 022- 61648786 |
| Fax | |
| Facility of On -Line Complaint | Customer will get Unique Identification Number (UIN) while lodging on- line complaints using the option given below. This UIN will help the complainant in tracking the latest position of complaint in future. Alternatively Customer may mail their complaint on email ID:[email protected] |
| customer service No. | 1- 022 61648708 CM 2- 022 22643056 SM |
- Click here for other Complaints.
- Click here for Pension related Complaints
- Click here to download the list of contact details of all Banking Ombudsman.
- Click here to download the list of contact details of Nodal Officers to Customer Service and Grievance Redressal at the Regional Office.
- PMJDY grievance redressal Email ID : [email protected]
For credit card-related help, customers can call on the 1800222368 (Toll-Free) & 022-66387737, 66387743 (Paid) helpline number.