HDFC Bank offers a toll-free customer support number for its customers help related to HDFC Bank products and services. You can dial HDFC Bank customer care number for any type of help related to Phone Banking services from anywhere in India, from the registered mobile number in HDFC Bank. With the help of the HDFC Bank customer care service, we can easily get the information or solve your query of the following services.
HDFC Bank Balance Enquiry | HDFC Bank Account Mini Statement | Blocking of HDFC ATM Card | Credit Cards | General queries of mobile banking | Information about ATM and Branch locations |
HDFC Bank Customer Care Number for the Above Service Enquiry
HDFC Bank customers can call on the toll number 1800 202 6161 / 1860 267 6161 for any help related to HDFC Bank Accounts, Credit Cards, Loans, or Demat Account services.
Customers travelling abroad can call on +9122 61606160
- Connect with Eva for quick solutions to common queries
- Contact Nearest Branch
Timing
Banking : Banking services are combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24×7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.
Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
Loan Services: Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
Demat and Loan Against Securities Account Services: Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)
Mutual Fund or Investment Services Account related Services: Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday. (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holiday).
Mutual Fund Queries
For queries related to Mutual funds, call on the below number 1800 267 1006
Complaints
For reporting a complaint without validating yourself, please call on Toll Free number 1800 258 3838 (only for India).
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach HDFC Grievance Redressal Officer through any of our access channels mentioned below. Please share the previous complaint number while accessing these channels
- Email Us (Write to Grievance Redressal Officer)
- Write to us
- Call us
| For Banking Products and Depository Services write to: | |
|---|---|
| Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer) Grievance Redressal Cell, HDFC Bank Limited, 1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai – 400083 |
|
| For Credit Card specific complaints write to: | |
| Mr. Shanmugasundar R ( Grievance Redressal Officer ) HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041. |
Unresolved Complaints/Grievances
SEBI has provided a link for Demat customers in case of any complaints/grievances. Click here
Filing complaints on SEBI Complaint Redress System (SCORES) – Easy & quick
NRI Phone Banking Numbers
| Existing account holder queries (24×7) | |
| USA* | 855-999-6061 |
| Canada* | 855-999-6061 |
| Singapore* | 800-101-2850 |
| Kenya* | 0-800-721-740 |
| Other Countries* | 91-2267606161 |
* Kenya – For fixed networks, tollfree number is accessible from Safaricom & Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel & Orange
* All other countries – Local charges may apply. Kindly check with your service provider
| NRI Account Opening assistance (Toll Free) | |
| USA* | 855-207-8106 |
| Canada* | 855-846-3731 |
| UK* | 800-756-2993 |
| Singapore* | 800-101-2798 |
| Other Countries Click here to receive a call | |
Please Note : These numbers are only available between 9 PM to 5 AM IST. In case of any other banking related assistance click here.
Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank, which you should use. Please do not use any others since these may put you at risk of fraud.