Indian Overseas Bank offers a state-of-the-art Contact Centre, convenient & easy access to your Account, information on various Products and Services offered by the bank. If you need any help related to IOB product and service information then you can call on the Indian Overseas Bank customer care number for any help or assistance related to Phone Banking services from anywhere in India, from the registered mobile number in the Bank.
Indian Overseas Bank customers can get the following product-related information through the 24×7 customer care number.
Indian Overseas Bank Balance Enquiry | Account Mini Statement | Blocking of ATM Card | Credit Cards & Debit Cards | Saving & Current Account | General queries of mobile banking | Information about ATM and Branch locations | Indian Overseas Bank Home & Personal Loan | Fixed & Recurring Deposit |
Indian Overseas Bank Customer Care Number for the Above service Enquiry
Please Call on the IOB customer care number i.e. 1800 890 4445 | 1800 425 4445 (toll-free), or contact customer service department 044-28519568, 044-28591029, 044-28525496, 044-28587353. Toll-free numbers are accessible from all landlines and mobile phones in the country.
You can call on 1800 425 7744 for help related to Credit card related queries.
IOB Toll-free complaints against corruption: 1800 425 3402
Indian Overseas Bank Grievances Redressal Mechanism
| Step-1 | Contact our Branch Manager where you have your account over phone or Register the Complaint in the Complaint Register available with Branch Manager. You will get the resolution within 7 days. |
| Step-2 | If the resolution given by the Branch does not meet your requirement you may write to the Regional Manager or send an email. You will receive the response within 7 days. Please click here for details. |
| Step-3 | If the Complaint is not resolved by the Regional Manager, you may write or send an email to the General Manager, Customer Service Dept. being the Nodal Officer, Public grievances at Central Office. You will receive the resolution within 7 days. Please click here for details. |
| Step-4 | Towards one more step to provide a better customer service and to ensure the customer gets access to one more point of reference beyond the usual customer grievance resolution channel prescribed by the Bank viz. Branch Manager, Regional Manager and General Manager, Customer Service, at Central Office, Indian Overseas Bank has appointed Shri.S.Ramesh as the Internal Ombudsman of the Bank. |
| Step-5 | Even after having followed the above steps, if are not satisfied, you may approach Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006. |