In case your Axis Bank ATM/Debit card is lost or theft by somebody, the cardholder shall immediately Block/Hotlist his /her card to avoid any misuse for safety reasons. You can block your ATM card by calling on Axis Bank 24-hour toll-free helpline number or sending SMS based code from the registered mobile number. You can immediately block your card by following any of these steps.
How to Block Axis Bank ATM/Debit Card
1. To block your Axis Bank ATM card by sending the SMS from the registered mobile number, type BLOCKCARD in the message and send it to 5676782 or +919717000002 from your registered mobile number in Axis Bank. You can raise your card block request with the toll-free number as well.
2. Call on the Axis Bank Emergency Helpline Number +91-22-67987700; Axis Bank Customer Service Executive will assist you.
3. You can block the ATM card By contacting any Axis branch.
4. Login to your Internet Banking account and select ‘Block Card’ option in the Debit Cards section.
5. Login to Axis Mobile App. Visit Banking>Services>Debit Cards> Block & Replace
How to Block Axis Bank Credit Card
To block your Axis Bank credit card by sending an SMS to 5676782 from your registered mobile number. i.e: BLOCK <XXXX> (last 4 digits of your credit card number) from your registered mobile number.
Also, You can call on toll-free number 1860 419 5555 & 1860 500 5555.
Additional Info Related to Axis Bank Services
To avail, send an SMS with the specified keyword to the SMS Banking number 5676782 or 9717000002.
| Request | SMS Message on 5676782 or 9717000002. | Information |
|---|---|---|
| Axis Bank Balance Enquiry | BAL [account-number]
Example: |
Gives you the balance for the specified account number. The account number is optional. If no account number is specified, you will get the balance in your primary account. |
| Axis Bank Last 3 transactions | MINI [account-number]
Example: |
Gives you the last three transactions in the specified account. The account number is optional. If no account number is specified, then returns last three transactions in your primary account. |
| To download Axis Bank Mobile App | MBANK | Helps you to download the new mobile application. You will receive a link to download the same. |
| To locate the Axis Bank nearest ATM | ATM <Pincode>
Example: |
Helps you to locate the nearest ATM. PINCODE of the area where you want to locate the ATM is mandatory. |
| To register for Axis Bank E-Statement | GREEN <Email Id>
Example: |
Helps you to register for E-Statement. Email Id is mandatory to receive monthly E-Statement. This service is available only for Retail customers. |
| On-Demand Axis Bank E-statement | ESTMT<last 5 digits of account number> <From Date> <To Date> – Dates in dd-mm-yyyy format | Helps you request for E-statement via SMS. SMS must be sent from registered mobile number and E-statement will be sent only to the registered Email ID. |
| Update Email ID on Axis Bank | UPDATEM<valid Email ID> | Helps you in updating Email ID by sending a simple SMS from registered mobile number. |
| To get a Axis Bank Cheque Book* | CHQBK <Last 6 digit of a/c No.>
Example: |
Helps you to send a request for Cheque Book. The last 6 digit of the Account Number is mandatory. |
| Axis Bank Cheque Status Enquiry | CHQST <6 digit of Cheque No.> <Last 6 digit of the A/c No.> | Gives you the status of your cheque |
| Axis Bank Stop Cheque Request | STOPCHQ<6 digit of Cheque No.> <Last 6 digit of the A/c No.> <3 digit reason code>
Reason Code |
Helps you to stop your cheque from being encashed |
| Axis Bank Prepaid Mobile Recharge | MOBILE < mobile number > < operator name > < amount > < last 6 digits of your axis bank acct no. > | Recharges your prepaid Mobile instantly. The details within “ < ”, “ > ” are mandatory. |
| Axis Bank Prepaid DTH Recharge | DTH < Customer ID > < operator name > < amount > < last 6 digits of your axis bank acct no.> | Recharges your DTH Connection instantly. The details within “ < ”, “ > ” are mandatory. |
| Axis Bank Prepaid Data Card Recharge | DATA < Data card number > < operator > < amount > < last 6 digits of your axis bankacct no.> | Recharges your prepaid Data Card instantly. The details within “ < ”, “ > ” are mandatory. |
| Know your Axis Bank MMID (For IMPS transactions) | MMID | Gives you the MMID. MMID is used for transferring funds using IMPS. This service is available only for Retail customers.Know more |
| To link Aadhaar no. with Axis Bank account | Aadhaar< Aadhaar no.>AC < last 6 digits of AC no.> |
Helps you to link your Aadhaar no. with your Axis Bank account to avail Govt. subsidies. |
| To know your Axis Bank Projected Average Balance | For Projected Average Monthly Balance SMS:PAMB < last 6 digits of AC no. >
For Projected Average Quarterly Balance SMS:PAQB < last 6 digits of AC no. > For Projected Average Half Yearly Balance SMS:PHAB < last 6 digits of AC no. > |
Projected Average Balance are calculated based on your yesterday’s balance. It is assumed in calculations that you will maintain the same level of balance till the end of the period. |
| Block Axis Bank Internet Banking | Lock < 9 digit Cust ID >
E.g.: Lock 810XXXXX7 |
Blocks your Internet Banking access |