City Union Bank is an Indian private sector bank that offers services like net banking, mobile banking, self-service kiosks, and others. It offers speedy and effective redressal of customer grievances options for customers to register their grievances/complaints with the Bank. You can call on the below-given CUB customer support number for queries related to any product or service on the following.
City Union Bank Account Related Services | Internet Banking Services | Mobile Banking Services | Fixed Deposit Enquiries | ATM Card Hot-listing | ATM Card Services | Cheque Book Requests | Exchange Rate Enquiries | International Fund Transfer
City Union Bank customer care Helpline Number for the Above Service Enquiry
Just call on 044-71225000 (charges applicable) anywhere from India for any CSB Phone Banking service information. Also, you may contact via email at [email protected].
City Union Bank Grievance
CUB aims to offer best-in-class service to customers. However, if you feel that bank service delivery at any point is not satisfactory, kindly register your grievance for suitable action through our Grievance Redressal process as follows;
- Click here to know the current status of your complaint
Level I:
- In case you are not satisfied with the expected level of service delivery from us, please contact the customer service center (044-7122 5000) or register here by providing complete details of your complaint with your name and account number.
Level II:
- If you are still not satisfied with the response provided to you at the level I, please escalate your grievance to our Grievance Officer quoting the reference number. Please Click here to get the contact details of our Grievance Officer.
Level III:
- In the event of not being satisfied with the response at Level II, please escalate your grievance to the Principal Nodal Officer for Complaint and Redressal with the details. This will be Final level of escalation within our system. Please click here to get the contact details of Principal Nodal Officer for Complaint and Redressal.
If the reply from Principal Nodal Officer for Complaint and Redressal fails to address your grievance, you may write to the banking ombudsman.